COVID-19 Response

Your work within construction is essential to the fabric of our nation. And while so many of us are experiencing mandates to work from home, jobsites remain open at many locations.

We remain fully operational to support you. And, we remain fluid to adapting to change along with you.

We are here to assist you with timely completion of your jobs while working to help ensure the overall safety of both workers and the finished structure. 

See how we can help you stay productive on the jobsite

Download our Tool Hygiene Guide

Contact Us

Account Manager

Available over the phone or via email to keep your safety and well-being a priority.

Customer Service

Contact 1-800-363-4458 for inquiries, orders or to arrange for a repair tool pickup.

Call us Live chat with us online Request a call-back Send us a message

Hilti Mobile App

Product information, stock availability, place and track orders, and more.

Download from Google Play Download from the App Store

Hilti Online

Visit www.hilti.ca to place orders, get product information, and arrange tool repairs.

Order history and invoices Request a repair View and manage your tools

Hilti Stores

Stores remain open but will only be processing orders that have been placed in advance. To place an order, call 1-800-363-4458.

Hilti store locations and hours of operation Place a Click and Collect order online

Additional Services

Fleet Management and Tools on Demand

Hilti Fleet Management and Tools on Demand helps keep your tool crib loaded and provides added flexibility by ensuring you have the right tools for any job - no matter the duration. 

Learn more about Fleet Management Learn more about Tools on Demand

Reconditioned Tools

Take advantage of our thoroughly inspected and refurbished selection of reconditioned tools, backed by the same 20-2-1 warranty as all new Hilti tools.

Learn more about Reconditioned Tools

Delivery Services

Our delivery services will go on as usual: Standard Delivery, Hilti Online Delivery, Repair pickup and return delivery.

Tool Service Repair

For the most efficient and reliable way to process your repairs, call Customer Service at 1-800-363-4458, 6:00 a.m. - 6:00 p.m.CDT, Monday - Friday or anytime digitally on www.hilti.ca and through the Hilti Connect App.

Learn more about tool repair services Request a repair through your Hilti Online account

Stay Productive on the Jobsite

Hilti offers many solutions that support reducing person-to-person contact, while helping you remain productive on the jobsite. Our teams are ready to help consult with you on ways to improve safety and productivity on your projects.

Learn how we can help you stay productive on your jobsites

Safety measures

We have adopted strict adherence to safety and health standards and regulations issued by WHO and local health authorities.

Proper disinfecting and sanitaztion of surface areas and objects.

Strict hygiene measures with regular handwashing and use of hand sanitizers.

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