Hilti Connect App

Hilti's latest construction app brings hassle-free tool services to your fingertips

Hilti Connect Overview

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We are driven to offer the best professional tool and asset management services for your company.

The Hilti Connect app is part of our vision to create a connected jobsite along with ON!Track, our Asset Management solution, and connected tools whether that be with Bluetooth or NFC (Near Field Communication). Hilti Connect provides instant access to unique tool information that helps you make informed decisions on the jobsite on what to do with tools that need to be serviced.

The Hilti Connect App will help you:

  • Stay up to date with your tools' service status and repair history
  • Request a maintenance or repair service with the touch of a button on your smart phone
  • Get immediate access to relevant "how-to" videos and manuals, OSHA Silica dust standards, or check out related products that help get the job done effectively

The relevant information about all your Hilti tools is accessible via the app and NFC tag inside the tool, allowing you to easily identify the tool and access all its unique information even when the serial number is unreadable.

To access your tool data in the Hilti Connect app, you need a Hilti Online username and password.

If you don't have a Hilti Online profile yet, click here to get started

Identifying Tools

hilti connect app

There are 4 ways to be able to identify a Hilti tool. Each way is effective and gives you access to relevant tool information.

  • NFC - Use your NFC enabled phone to scan the Near Field Communication (NFC) tag under the rating plates of our tools to have access to that tool's information and repair history. NFC enabled tools have a connected symbol on the rating plate.
  • Tool Type - Once you're logged in to the app, you can type in the tool description (ex, "TE 60") to find a specific tool.
  • Serial Number - Each Hilti tool has a unique serial number that is transferred to your customer account at the point of purchase. By typing the serial number into the search bar, you can see all relevant information and send it in for repair.
  • Bluetooth -  for our DX 9, DX 5 and BX 3. View shot count and usage information and receive alerts when you need to clean your tool or schedule maintenance.

 

Tool Information and Repair History

hilti connect - tool information and repair history
With the Hilti Connect App, you can view the following information about your tools:
  • Purchase date
  • Invoice number
  • Warranty or Fleet Management expiration dates
  • Repair history such as the number of repairs, last repair date, and total dollar amount spent for repair on that tool. This helps yout decide whether to repair or replace the tool.
  • Access relevant documents like operator’s manuals and OSHA Silica Documents
  • Find the best accessories, related products, and how to videos

Submit Tools for Repair

submit tools for repair with hilti connect
One feature of Hilti Connect is the ability to process a tool repair. Some of the key attributes are:
  • Submit tools for repair with the touch of a button right from your smart phone
  • Receive the shipping label by email, box up the tool, and send it to Hilti for professional repair
  • Take advantage of our 1 day turn around on repairs in our first-class repair centers
  • Eliminate the tool repair hassle and streamline it by going digital with Hilti Connect

 

DOWNLOAD the Hilti Connect App NOW to get instant digital access to your Hilti tools

Benefits of using the Hilti Connect App

  • Hilti Connect app identifying your tool
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    Problems identifying a tool?

    The Hilti Connect app identifies your tool and shows you the tool type, serial number, company name, and purchase date etc. All you need is your Hilti Online username and password to get started. Currently only Android phones have NFC capabilities. iPhone users can still search by serial number or tool type to see all available tool information.

  • Hilti Connect app tool service status
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    Want to check the tool information and service history?

    The Hilti Connect app keeps track of when your warranty or fleet contract expires so you don't have to.

  • Hilti Connect app repair and replace functionality
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    Should the tool be repaired or replaced?

    The app displays the last time the tool was repaired, how many times it has been repaired as well as the total amount spent on repair, giving you total transparency to make an informed decision.

  • Hilti Connect app tool servicing functionality
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    Need to send your tool in for repair?

    With the touch of a button you can initiate the tool repair process and receive a shipping label to send your tool in for repair.

  • Hilti Connect app tool handling tips
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    Looking to learn more about your tool?

    Instant access to specific how-to videos as well as operating instructions.

  • Hilti Connect app tool accessories
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    What accessories are available for this tool?

    Hilti Connect suggests the best accessories or related products for your jobsite application and facilitates the purchasing directly online for authorized users.

  • Hilti Connect app tool usage
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    Want to see tool usage information?

    Hilti Connect tracks tool usage for our newest Direct Fastening tool, the DX 5, keeping you informed on when to clean your tool or schedule a maintenance request.

  • Hilti connect rating plate
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    Is my tool NFC enabled? How do I know?

    The rating plate will show a “Connected” Symbol, even if your tool is not new. At the end of September 2017 we will start to retrofit all tools that we service in our tool service centers with new NFC tags for free.

DOWNLOAD the Hilti Connect App NOW to get instant digital access to your Hilti tools

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