Terms and Conditions of Sales
Terms and Conditions of Sales for off the shelf standard products and services purchased through Hilti Online, Field Personnel, Hilti Stores, Customer Service, other channels, or not specifically covered by other Terms and Conditions.
Non-Standard Products and Services Terms and Conditions of Sales
Non-Standard Products and Services Terms and Conditions of Sales apply to non-standard products and services, including cutting, kitting, pre-assembly, engineering services, PMO services, special orders.
Hilti ON!Track Terms and Conditions
Hilti ON!Track Terms and Conditions apply to Hilti ON!Track services.
Hilti Automatic Refill Terms and Conditions
Hilti Automic Refill Terms and Conditions apply to the Hilti consumables management program.
Hilti SMART Logistics Subscription Service Terms and Conditions
Hilti SMART Logistics Subscription Service Terms and Conditions apply to the Hilti SMART Logistics subscription program.
BX3 Recall Promo Terms and Conditions
View BX3 Recall Promo Terms and Conditions
* The offer is valid only for customers who have sent in their tool to Hilti tool services as part of the BX 3 recall. This promotional offer may be redeemed three (3) times per customer account and is valid for a Promo Code of $400 for purchases totaling $1,350 or more per order of the qualifying Nails, Fastening elements, and Threaded studs & standoffs. Qualifying purchases must be made on Hilti Online and offer must be redeemed by December 31, 2025 at 11:59:59 PM CST. Excluded from the offer are Direct fastening tools, repair sales orders, services, software, and non-power tool items. Purchase amount excludes tax and shipping. Promotion may not be combined with any other offer. Promo code is non-transferable, has no cash value, and may not be redeemed for cash or applied to any outstanding account balance. Offer is void where prohibited or restricted by law, regulation, or customer policy. Hilti reserves the right to cancel, substitute, or modify this offer at any time without notice. This promotional offer is subject to Hilti’s Terms and Conditions of Sale, which apply in full to all qualifying purchases and redemptions. Contact your Hilti representative for additional details.
Hilti Tool Warranty
Warranty redefined
Up to 2 years no cost, including labour costs, faulty parts (subject to wear and tear), pick-up and delivery.