Tool Repair Made Easier
Faster repairs at no or minimal cost without hassle or delays
Our faster repair solutions include complimentary, next business day Purolator pick-up for tool repair as well as over-the-phone battery and charger warranty exchange.
By submitting your repair through Hilti Online or our mobile app, you can follow the status of your repair through every step in the process.
Making tool repair easier for you
One Day Turnaround
We guarantee your repair will be in and out of the repair center in one day to help you avoid project delays or excessive administration and tool replacement costs.
Experience a faster and easier repair process with our repair pick-up service. Simply schedule a pickup for as early as the next business day from your office or warehouse location.
Fast Tool Exchange
Minimize downtime by replacing eligible Fleet or in-Warranty items such as batteries, chargers, select power tools and accessories at a Hilti Store location or through Customer Service. Some limitations apply.
Repair Cost Limit
To help provide cost predictability, Hilti provides a Repair Cost Limit of purchased tools to 33% of the cost of a new tool.
Tracking repairs online just got easier
For a limited time: submit a tool repair online and save
Other ways to submit a tool repair
Download the ON!Track mobile app to submit a tool repair in just a few clicks – even if you're not an ON!Track customer.Download the ON!Track app
Visit one of our Hilti Store locations to drop a tool off for repair.Find a Hilti Store