Support for ON!Track

Get the most out of your ON!Track experience with our customer support center

Get started with ON!Track

Request a consultation

Take the next step towards smarter asset and resource management by arranging an initial discussion. 

Request a consultation

If you are an existing solutions customer and have a question, please contact us.

Sign the ON!Track agreement

Take the next step toward smarter tool tracking and asset management.  From there, our experts will email you a confirmation link to sign the agreement via DocuSign, and then they'll configure and prepare your account. 

Sign the ON!Track Agreement

ON!Track App and hardware

Mobile applications

Use the new ON!Track 3 mobile app to manage all of your construction equipment and consumables anytime, anywhere.
The latest app version brings additional Hilti specific tool management along with asset management features to provide transparency and control of your entire asset park.

Download ON!Track 3.0 from Google Play

Download ON!Track 3.0 from the App Store


ON!Track calibration services

Through customer service

Contact us at 1-800-363-4458 or send an email to with the following information:

  • Serial number of the measuring tool (see tool body)
  • Reason for repair → “calibration”
  • Pick-up address for measuring tool
  • Delivery address for calibrated tool
  • Delivery contact persons


With the Hilti mobile app

  1. Download the Hilti mobile app
  2. Login to your Hilti account
  3. Select 'tool park management'
  4. Select repair
  5. Select or scan tool and select calibration


Download from the App Store

Download from Google Play


Release and referral forms

Latest release notes

ON!Track provides frequent releases and updates to the web and mobile software applications in order to continuously improve and add functionality for its users.

Customer reviews release form

If you wish to authorize Hilti, Inc. to use your portrait, video/sound recording, testimony, picture, color or black and white photography for news, marketing and information, training purposes and/or related trade purposes, please submit the following form.

Customer review release form

Referral program

Are you satisfied with Hilti ON!Track? Then share your positive experience with your peers so that they can better manage their resources. As a thank you, you will receive a free month of software.

Submit a referral

ON!Track 3: How-to Videos

Hilti account managers

Dedicated Account Managers

Hilti account managers offer onsite expertise and solutions.

See what makes Hilti different
Hilti stores

Online Registration Benefits

Get the job done faster on our website by checking stock availability, accessing trainings, submitting repairs and more.

Register now

In Store Pickup

Order online and pick up at your local Hilti Store. It's a quick way to get what you need.

Learn more

Equipment Management

Boost productivity and reduce downtime with our fully integrated digital asset management solutions.

Explore all equipment management solutions