Hello, I manage our firm's Hilti Profis subscription. We have a single seat, and I would like to know if there is a way that I can see which user has the seat at a given time. I'm in the "Your Subscriptions", and neither the "Manage Users" or "Manage Subscription" tab seems to provide this information. Is this something I can see somewhere else?
Hello Graeme,
Thank you for your question.
License owners of Hilti's PROFIS Engineering can view and manage their users by clicking on the profile icon, then selecting the "Manage Account" button.
However, please note that the platform currently does not support visibility into which specific user is occupying a license seat at any given time. If users are experiencing access issues, we recommend the following steps:
- Ensure the software is fully closed in the browser when not in use.
- Consider adding an additional seat to the license to accommodate more users.
We hope this information finds you well.