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How to see who is using the PROFIS floating licenses?

Posted by Blake McCrawover 1 year ago
How to see who is using the PROFIS floating licenses?

Users are getting refusals that all the licenses are in use, but the very sparse message isn't telling them by whom.

Are there any reporting tools on current license holders?

A past usage log perhaps?

PROFIS,floating,license
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3 Replies
Posted by GHINA KABBARAover 1 year ago
Hilti Verified

Hi Blake,
Users would not be able to see who is using the license at that moment, and unfortunately there is no usage log. It is important for all users on the license to log off when done using the license.
The admin can see the list of users under the license and remove/add users when needed.

Floating license
1 comment on this reply
Posted by Blake McCrawover 1 year ago
You are mistaken -- it turns out that there is a past usage log. I reached out via the question contact form and was shown a historical list of users of our licenses over the past year. After being presented that by a sales 'droid, it was suggested that I purchase another license. Since these usage requests are generating sales leads, it is clear that the obfuscation of the data is a marketing strategy. No, we did not buy another license as it would be imprudent to make such a grossly-uninformed decision.
Posted by GHINA KABBARAover 1 year ago
Hilti Verified

Hi Blake,
We understand your frustration, however, as advised earlier, we currently do not have the ability for reporting in the admin portal for PROFIS Engineering. This means that you would not be able to know who would be using the license at the time or have live usage log. It is the customer’s decision to gauge the needs of their company and the number of licenses that might be needed, we are always happy to help.
If you would like to review high level data, please let us know and we can arrange for a meeting to review usage data with the pesales@hilti.com team. 

Posted by Blake McCraw3 months ago

Have you guys fixed this yet?

The system was in a state where it appeared all the licenses were in use so I relented and purchased another.

This did not fix the issue. I feel -tricked-