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Hilti Online
Get the job done faster on our website
✔️ Order your Hilti products online, anytime, anywhere
✔️ Check the price and stock availability of any product
✔️ Order online and pick-up in store to save on shipping costs
✔️ Access your order history and delivery status
✔️ Submit tools for repair
✔️ Learn about new products, software, services and technologies
✔️ Access technical documentation, tips and videos
Don't have a Hilti account yet? Register now to start benefiting today.
Benefits of using Hilti's website
On the jobsite
- Access technical data about Hilti products and how-to videos
- Check product availability and order online
- Track-and-trace the delivery of any order
- Request a tool repair online or using the ON!Track mobile app
- View and manage your tools
- Find your closest Hilti Store
In the office
- Compare products, check pricing, stock availability and order online
- View order history and track upcoming shipments
- Access your past purchases and invoices
- Manage your contact and company data
- Learn how Hilti can help optimize your business
- View our application solutions
As an architect or engineer
- Access our technical library
- Use our engineering design centers: anchor design, installation systems, fastening, firestop, and more
- Access our Hilti PROFIS software for your building designs
- Find all about our Hilti testing, as well as detection and calibration services
Help with logging in and registering on Hilti Online
How to register
- Visit the Registration and Login start page
- Click Register Now
- Enter your work e-mail address
- Create a password with the security requirements shown below
- Verify country of residence, check box to accept terms & Conditions, click continue
- Check your email for 6-digit code and enter to confirm your email address
- For new accounts, follow the screen prompts and complete the form to set up your account
If you have an existing Hilti account, call customer service at 800-363-4458 to verify your email address is in our system and web authorized. This prevents creating a duplicate account.
How to log in
- Visit the Registration and Login start page
- Enter your email and the password you created
- Click Log In to go to dashboard
What if I forget my password?
- Visit the Registration and Login start page
- Click Forgot Password? under the Log In button
- Enter the email address associated with your account
- Check your inbox for instructions on creating a new password
If you are unable to access your account after resetting the password, you may call customer service at 800-363-4458 for further assistance.
What if I don’t see the correct pricing, tool list or order history after registering on Hilti Online?
This most likely means a duplicate account was created, and your email isn’t syncing with your existing account.
To quickly resolve this issue, please send an email to hiltionlinequestions@hilti.com with your account number, your name and email address.
What if I cannot log in or get an error message?
We are happy to assist you if you continue to have issues logging in or are getting error messages.
Please send an email to hiltionlinequestions@hilti.com with your account number, your name, email address and any relevant screenshots of the error message or issue, if possible. We will get back to you in order to help troubleshoot the issue as soon as possible.